Partnership FAQ
Frequently Asked Questions
Everything restaurants need to know about partnering with MyGreatPumpkin for corporate meal delivery in Greater Vancouver.
How does the MyGreatPumpkin partnership work?
We connect your restaurant with corporate clients in Greater Vancouver who need regular meal delivery. You prepare the meals, and we handle client acquisition, logistics, scheduling, invoicing, and customer support. You focus on cooking — we handle everything else.
Is there a cost to join?
No. There are zero upfront costs, no monthly fees, and no hidden charges. We operate on a commission model — we earn a percentage of each order, so we only make money when you make money. This aligns our incentives to bring you as many orders as possible.
What types of restaurants do you partner with?
We work with restaurants serving a variety of cuisines — Chinese, Japanese, Korean, Vietnamese, Indian, Western, and fusion. The key requirements are: ability to prepare 20+ meals per day, commercial kitchen with health permits, and willingness to follow our delivery packaging guidelines.
What areas do you operate in?
We operate across Greater Vancouver including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, and North Vancouver. We match restaurants with corporate clients within a reasonable delivery radius, typically 15-20 km from your kitchen.
How much revenue can I expect?
Revenue depends on your capacity and the demand in your area. Our active restaurant partners earn $2,000-15,000 per month from corporate catering orders. Restaurants in high-demand areas (downtown Vancouver, Burnaby tech corridor) with larger capacity tend to earn more. We'll give you a realistic estimate during the demo.
How quickly can I start receiving orders?
After signing up, we evaluate your kitchen and menu within 48 hours. If approved, we'll photograph your dishes, create your profile, and begin matching you with corporate clients. Most partners start receiving their first orders within 2-3 weeks.
Do I need to provide delivery?
No. We handle all delivery logistics. Your responsibility ends when the meals are packaged and ready for pickup from your kitchen. Our delivery team picks up meals at a scheduled time and delivers them directly to the corporate clients.
What if I have an off day or need to close temporarily?
We understand restaurants have busy seasons, holidays, and occasional closures. You can pause your partnership with 48 hours notice. We'll route orders to other partners during your absence. There are no penalties for temporary pauses.
How do you handle payment?
We handle all client invoicing and payment collection. You receive your share via direct deposit on a weekly or bi-weekly schedule (your choice). You'll have access to a partner dashboard showing all orders, revenue, and payment history.
What packaging do I need?
We provide packaging guidelines and can supply branded, temperature-safe containers at cost. If you already use suitable containers, we'll evaluate them during onboarding. The key requirements are: microwave-safe, leak-proof, and clearly labeled with allergens.
Can I set my own menu and pricing?
Yes. You propose your menu items and pricing, and we work together to optimize for the corporate catering market. We'll advise on portion sizes, pricing benchmarks, and popular items, but the final menu is your decision.
What happens if there's a complaint?
Our customer support team handles all client communication. If there's a quality issue, we'll work with you to resolve it. Persistent issues may affect your match priority, but we always work collaboratively — our goal is to help you succeed.
Ready to learn more?
Schedule a free demo and we'll walk you through the partnership model, show you the partner dashboard, and give you a realistic revenue estimate for your restaurant.
Request a Demo